Shipping & Global Logistics
Precision Handling • Secure Dispatch • Worldwide Delivery
The 48-Hour Calibration Protocol
Unlike standard retailers who ship “off the shelf,” every Crown Heritage instrument undergoes a mandatory 48-hour bench test before dispatch. We verify the Silent Sweep frequency and the structural integrity of the 316L Steel casing. Your tracking number is generated after this quality control pass is complete.
1. Dispatch Origin & Strategy
To ensure factory-fresh mechanics, Crown Clocks utilizes a “Direct-to-Client” logistics model.
📍 Assembly Facility: All units are dispatched directly from our Asia-Pacific Assembly Hub. This eliminates long-term warehousing in damp climates, ensuring your movement arrives in pristine condition.
✈️ Carrier Partners: We utilize Priority Air Freight (FedEx / DHL / USPS / YunExpress) depending on the destination country’s customs efficiency.
2. Global Transit Timelines
| Region | Estimated Arrival |
| USA & Canada | 7 – 11 Business Days |
| UK & Europe | 7 – 11 Business Days |
| Australia & NZ | 10 – 12 Business Days |
| Rest of World | 12 – 15 Business Days |
3. "Archive Spec" Packaging
We do not use standard envelopes. Your instrument is secured in:
📦 Double-Walled Corrugated Box: Crush-resistant outer shell.
🛡️ High-Density Foam Mold: Custom-cut to the specific dimensions of the clock case.
✨ Mineral Glass Static Film: Prevents micro-scratches during unboxing.
Tracking Inquiries: If you have not received a tracking number within 4 business days, please contact contact@crownclocks.com.